I’ve seen public
relations professionals post the disclaimer “my thoughts are my own,” in the
about me section of their social media profiles and I am always perplexed. I
wonder what they hope to accomplish by adding it. I’ve personally never posted
that language and here’s why.
First, in the
day of social media, everything is public. No matter how much you lock down
your social media pages or refrain from connecting with coworkers, what you say
matters. And, as a representative of your organization, you are a
representative at all times – whether you like it or not.
It is for this
reason, that I limit my online political banter, though I have very strong
political beliefs and stop short of offering opinions on many other
controversial subjects. This is because
I know whether I like it or not, I am always a representative of the
municipality that I work for. It’s for that very reason that I also refrain
from coloring my hair some of the wild and fun colors that others enjoy and why
my dress is typically more conservative.
In short,
because I go on camera and on the record representing the municipality I work
for, my behavior reflects the organization. I don’t just speak for Sparkle
Anderson even when I am posting to my personal social media accounts and
posting the “my thoughts are my own” language doesn’t free me from that responsibility.
I would argue that public relations professionals
should be held to a higher standard when it comes to social media because if
anyone should understand the power of social media, it should be a public relations/communications
practitioner. And, while there are many benefits to its use, it does have its
share of pitfalls and it is very easy to become lax in what is posted to social
media.
I can think of
horror stories like Justine Sacco, the former communications director of the
New York-based internet empire InterActive Corp. who tweeted insensitive comments
that linked Aids with race or James Andrews who after just 16 months of joining
Ketchum’s KIC division posted to Twitter, “True confession but i'm in one
of those towns where I scratch my head and say, I would die if I had to live
here” regarding a FedEx account. When I read stories like this, I always have
this moment where I shake my head and ask myself, “What were they thinking?” However,
these stories are cautionary tales.
Long story short: online and offline behavior (think Juli Briskman) can get you fired. Is it a burden to bear? Yes. Is it fair? Absolutely not. But, it comes with the territory. So, no, I’m sorry… your thoughts are not your own.
Comments
Post a Comment