One of the
responsibilities I have in my current position is volunteer management and
recruitment. As a lifelong volunteer, it has been interesting to be on the
other end of it. Seeing how an idea or a conversation with a non-profit representative can
turn into a large-scale corporate volunteer activation has been really
exciting. While I have enjoyed it, I have also had a huge learning curve when
it comes to identifying meaningful volunteer experiences, selecting days that
work for our busy 17,000 plus employees and finding tools to use to make the
entire process from
sign up to volunteer activity seamless.
Here are a some
things I learned along the way:
Automate
sign ups
There are so
many sites out there that can assist you in volunteer management. Use them.
They help to keep you organized. Most have customizable forms
where volunteers can provide the information you need including their
name, email, shirt size and phone number and more.
Identify
your “Volunteer Ambassadors”
I noticed
quickly that a core group of people would be at all the volunteer activities
that I scheduled. These are the people that you want to engage. They love
helping others and are great representatives of the company. They are the most
important tools in volunteer recruitment because they are enthusiastic, and we
all know that enthusiasm spreads. So, when you are starting up a volunteer
program, harness that enthusiasm and use it to your benefit.
Select
volunteer days that don’t conflict with other major corporate events
Like most
companies, there are several events and activities happening on any given day.
One easy way to hurt your ability to recruit volunteers is to schedule the
activity on a bad day. Take care in selecting the day and time of volunteer
activities. Throughout this past year, I have scheduled volunteer activities at
various times of the day and on various days of the week, always checking the
company calendar to try to avoid major conflicts.
Involve the
family
Many of your
employees are already time-strapped and commit much of their time to the
workplace. So, finding volunteer activities that are family-friendly and
allowing employees to bring their family and friends along is a great way to
increase your volunteer pool and ensure that your company volunteers aren’t
missing out on time with their loved ones.
Promote as
you would any other event
Marketing your
volunteer activation is just as important as planning it. Design a volunteer recruitment
flyer and share it on your company social media and add it to your intranet.
You can also develop an email sign up list to email scheduled volunteer
activities to those who express an interest, But, don’t forget about good
old-fashioned word of mouth. The better job you do of promoting your volunteer
activity, the more successful your event will be.
Create
accurate volunteer job descriptions
Be clear in
what the volunteer assignment is. Volunteer descriptions must be clear and
accurate. There is nothing worse than scheduling a 4-hour volunteer activity
that ends up taking 6 hours. With time being the most limited resource, it is
important that your volunteers have a strong handle on the time frame of the
project. They also need to know what they will be doing so they know what to expect and how to dress.
Be organized
Following your
volunteer sign up, send additional volunteer details, parking maps and your day
of contact information in advance. Also, don’t forget to send a reminder a few
days before. Reminders help to ensure your volunteers remember their
assignments and provides you with an opportunity to share any last-minute
details.
Do these things
and you will avoid some of the newbie stress I experienced and create impactful
volunteer experiences for your employees.
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